Batik888 Privacy Policy — Malaysian Member Data Protection

1 Information We Collect

To provide a secure and quality service, batik888 collects certain categories of personal information from members. This collection is carried out transparently and only when you interact with our platform:

• Registration Information: Full name, identification card number (for KYC purposes), email address, phone number and date of birth.
• Financial Information: Bank account number, bank name and e-wallet details (such as Touch 'n Go eWallet or GrabPay) for processing deposits and withdrawals.
• Technical Information: IP address, browser type, device type, operating system, and login session data.
• Platform Activity Data: Wagering records, game history, deposit and withdrawal transactions, and interactions with promotions.
• Communications: Records of live chat conversations, support emails and feedback you have submitted to us.

2 How We Use Your Information

Collected information is used solely for legitimate purposes related to the provision of Batik888 services. The following are the primary purposes for which your data is used:

Batik888 will not use your data for any purpose beyond what is stated here without first obtaining your explicit consent.

3 Sharing Information with Third Parties

Batik888 takes a highly cautious approach to sharing member information. We only share your data in the following limited and specific situations:

• Payment Service Providers: Financial information required to process deposits and withdrawals is shared with licensed payment providers such as FPX, Touch 'n Go and GrabPay operators.
• Game Software Providers: Basic game data is shared with game software providers to ensure a smooth and fair gaming experience.
• Legal Authorities: Batik888 will disclose the required information when mandated by court order, law enforcement investigation, or licensing compliance requirements.
• KYC Verification Services: Third-party KYC service providers that are carefully selected and regularly audited to help verify the identity of new members.

All third parties working with batik888 are bound by strict data protection agreements and are not permitted to use member information for marketing purposes or any purpose other than those specified.

4 Cookies and Tracking Technologies

Batik888 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as maintaining your login session and securing transactions. These cookies cannot be disabled.
• Performance Cookies: Collect anonymous information about how you use our website to help us improve platform performance and usability.
• Functional Cookies: Remember your preferences and settings such as preferred language and display settings to provide a more personalised experience.
• Analytics Cookies: Help us understand platform usage patterns in aggregate for continuous improvement purposes. This data cannot be traced back to any individual.

You can manage your cookie settings through your browser at any time. However, disabling certain cookies may affect specific features on the Batik888 platform.

5 Security and Data Storage

Batik888 invests seriously in data security infrastructure to ensure your information is always protected. Our security measures include:

• End-to-end encryption using 256-bit SSL/TLS standards for all data communications.
• Encrypted database with role-based access controls — only authorised staff can access sensitive data.
• Regular security audits conducted by accredited independent cybersecurity firms.
• Round-the-clock threat and intrusion monitoring by our IT security team.
• Automated data backup procedures stored across multiple locations to ensure service continuity.
• Mandatory security awareness training for all staff who handle member data.

Your personal data is retained for as long as necessary to fulfil the purpose of collection, legal compliance, and licensing requirements. Once the retention period ends, data will be securely deleted using industry-standard methods.

6 Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act (PDPA) 2010, you have the following rights regarding your personal data held by Batik888:

• Right of Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete information.
• Right to Erasure: Request deletion of your personal data when it is no longer needed, subject to our legal obligations.
• Right to Restrict Processing: Request that we restrict how we use your data under certain circumstances.
• Right to Object: Object to the processing of your data for direct marketing purposes.
• Right to Data Portability: Receive your personal data in a machine-readable format.

To exercise any of the above rights, please contact the batik888 support team via 24/7 live chat or submit a written request by email. We will process your request within 14 business days from the date of receipt.

7 Account Security and Member Responsibilities

While batik888 implements comprehensive security measures on our end, the security of your account also depends on your own actions. We encourage you to:

• Use a strong, unique password for your batik888 account — a combination of uppercase letters, lowercase letters, numbers and symbols is recommended.
• Do not share your account password with anyone, including family members.
• Log out of your account after every session, especially when using a shared device.
• Report to our support team immediately if you suspect your account has been accessed without authorisation.
• Keep your registered email address and phone number up to date to receive security notifications.

Batik888 will not be held responsible for any losses resulting from a member's failure to safeguard their own login credentials.

8 Cross-Border Data Transfers

In the course of operating the Batik888 platform, member personal data may be processed on servers located outside Malaysia. In such situations, Batik888 ensures that:

• Data transfers are only carried out to countries or regions that provide a level of data protection equivalent to or higher than Malaysia's.
• All cross-border data transfers are carried out using appropriate protection mechanisms, including standard data processing agreements.
• Data recipients outside Malaysia are required to comply with data protection standards comparable to Malaysia's PDPA.

9 Updates to This Privacy Policy

Batik888 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. When significant changes are made:

• The "Last Updated" date at the top of this document will be revised.
• We will notify members via in-platform notifications or email if the changes affect your fundamental rights.
• Continued use of the batik888 platform after the update date constitutes acceptance of the revised terms.

We encourage you to revisit this page periodically to stay informed of how we manage your personal data.